Registered NDIS provider
Registered with the NDIS Quality and Safeguards Commission since 2021
Perth, Yanchep to Mandurah
Office at 143 St Georges Terrace, Perth CBD; workers across the metro area
Start within 3 to 7 days
From referral to first shift, depending on the supports and roster
1300 360 955
Monday to Friday 9am to 5pm, duty phone for current participants
Set up to say yes
People with disability are over-represented at every stage of the WA justice system, and the point where most things fall apart is release: no housing, no supports in place, conditions nobody explained, and a provider list that says no.
Prevail Care was set up to say yes. Our parent company is Care and Reintegration Pty Ltd; reintegration is the reason we exist. We deliver NDIS supports across Perth for participants on bail, parole and community orders, for people under supervision after a finding of mental impairment, and for those leaving prison, youth detention or a disability justice facility.
Every worker on a justice roster is trained in trauma-informed practice and in the participant’s behaviour support plan where there is one. The management team knows how courts, Corrections and the NDIA actually interact, because that is where our directors came from.
What justice support looks like in practice
It is the same NDIS supports as anyone else’s, delivered in a way that works for someone under an order.
Who refers to Prevail Care, and how
Lawyers and duty counsel
Legal Aid WA, the Aboriginal Legal Service and private practitioners who need a credible community support plan for a bail or sentencing submission. We provide a letter setting out the supports we would deliver.
Community Corrections and transition staff
Planning a release, a change of address or a change in conditions. We attend case conferences and build the roster around the order.
Support coordinators
Usually holding the plan and the relationships. Send the plan, the order and any risk information and we respond within one business day.
Guardians, the Public Advocate and families
Where a participant has an appointed decision-maker, or where a family has been declined by other providers.
Send the referral form, or email the plan, the order or conditions and any risk information to [email protected]. We tell you straight whether we can take it.
What participants and families say about our team
Rated 4.6 / 5 on Clickability and 4.0 / 5 on Google. Reviews quoted as published; read them all at the source.
How the NDIS and the justice system fit together
The NDIS does not fund supports while a person is in custody; that is the state’s responsibility. It does fund planning for release, and it funds the supports a participant needs in the community, including supports that help them meet an order where the need arises from their disability.
A person who did not have a plan before custody can apply from inside, and the NDIA has justice liaison officers to help. Supports that are Corrections’ responsibility, such as supervision and offender programs, stay with Corrections. Getting that boundary right in the plan is half the work, and we help coordinators with the evidence.
Why providers say no, and why we don’t
Most providers decline forensic referrals because of staff safety, reputational risk and paperwork. We manage the first with assessment, two-worker shifts where warranted, training and a manager on the duty phone; the second by doing the work well; and the third by having done it many times.
We also know what we cannot do. We are not a secure facility, we do not supervise orders, and we will not accept a placement where the risk assessment says the home cannot be made safe.
Where we deliver justice support
Across the Perth metro area, including participants reporting to the Perth, Fremantle, Joondalup, Midland, Armadale, Rockingham and Mandurah courts and Community Corrections offices. Regional WA by arrangement.
North: Joondalup, Wanneroo, Clarkson, Butler, Alkimos, Yanchep, Ellenbrook, Stirling, Morley. Central and west: Perth, Subiaco, Leederville, Nedlands, Fremantle, Cockburn, Melville, Victoria Park. East: Midland, Belmont, Cannington, Gosnells, Canning Vale, Kelmscott, Armadale. South: Kwinana, Rockingham, Baldivis, Mandurah.
Questions referrers ask
Discuss a referral confidentially
For professionals: call or email and we will tell you quickly whether we can take it. For participants and families: call us. We will listen before we decide anything.
