Complaint Form

Email Us

[email protected]

Call Us

1300 360 955

Monday - Friday

9:00 AM to 5:00 PM

Fill in the details of the person who is making the complaint.

Referrer Details

Name of Person

Address

Phone

If you are making the complaint on behalf of another person provide the following details.

Your Name

What is your relationship to the person?

Does the person know you are making this complaint?

Does the person consent to the complaint being made?

Who is the person, or the service about whom you are complaining about?

Name/Organisation

Contact Details (if known)

What is your Complaint about?

Provide some details to help us understand your concerns. You should include what happened, where it happened, time it happened and who was involved.

Supporting Information

Please attach copies of any documentation that may help us to investigate your complaint (for example letters, references, emails).

What outcomes are you seeking as a result of the complaint?

Get in touch

Whatever questions you have, we're here to answer them.

Phone Number

1300 360 955

Email Address

[email protected]

Care and Reintegration PTY LTD T/A Prevail Care acknowledge the Traditional Custodians of the lands where we work and live. We celebrate the diversity of Aboriginal peoples and their ongoing cultures and connections to the lands and waters of Australia.

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